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Stuck On Hold Act (S. 3170)

Introduced
Introduced 11/10/2025•119th Congress•Senate

Latest Action

Committee on Veterans' Affairs. Hearings held.

4/29/2026 • Senate

Summary

Stuck On Hold Act

This bill requires the Department of Veterans Affairs (VA) to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 10 minutes. The VA must also issue guidance to reduce the average wait time to no more than 10 minutes.

Introduced in Senate • 11/10/2025

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Topics & Subjects

Department of Veterans AffairsSocial Security AdministrationTelephone and wireless communication

Congressional Votes (0)

No recorded votes yet

Roll call votes will appear here as the bill moves through Congress

Related Federal Spending

Sponsor & Cosponsors (2)

Party Breakdown

1
Democrats
1
Republicans
0
Independents

Sponsor

S[
Sen. Kennedy, John [R-LA]

Republican • LA

Sponsored 11/10/2025

Cosponsors (1)

S[
Sen. Kelly, Mark [D-AZ]

D-AZ

Joined 11/10/2025

Bill Journey

Originated in the Senate

Introduced

November 10, 2025

Committee Review

April 29, 2026

Committee on Veterans' Affairs. Hearings held.

Floor Debate

Passed Chamber

Other Chamber

President

Enacted into Law

Text Versions (1)

Introduced in Senate11/10/2025

Details

Bill TypeS
Current StatusIntroduced
Cosponsors1

Sources and method

· Record updated Apr 30, 2026
  • Congress.govLibrary of Congress
    Status, actions, sponsors, cosponsors, committees and text
    Record updated Apr 30, 2026 · Loaded Oct 31, 2026, 5:51 PM ET
  • CRS bill summaryCongressional Research Service, via Congress.gov
    Official summary
    Summary of the “Introduced in Senate” version, Nov 10, 2025 · Loaded Oct 31, 2026, 5:51 PM ET
  • USAspending.govU.S. Department of the Treasury
    Related Federal Spending section
  • FEC filingsFederal Election Commission
    Funding & Lobbying section
  • Lobbying disclosures (LDA)Secretary of the Senate and Clerk of the House
    Funding & Lobbying section

All sources: Public domain (17 U.S.C. § 105) · Method: Data sources → · Campaign finance →

AI-written text on this page is labeled where it appears. It is written from the sources above and is not a source itself. How we analyze data →

Dates shown where the source reports one. “Loaded” is when CIV.IQ last fetched the record.