Skip to main content
CIV.IQ

Improving Veterans’ Experience Act of 2025 (H.R. 3578)

Referred to Committee
Introduced 5/23/2025•119th Congress•House
Congress.gov

Latest Action

Referred to the Subcommittee on Oversight and Investigations.

12/19/2025 • House

Summary

Improving Veterans’ Experience Act of 2025

This bill establishes the Veterans Experience Office within the Department of Veterans Affairs (VA) to carry out the key customer experience initiatives of the VA relating to veterans’ and beneficiaries’ satisfaction with and usage of VA benefits and services.

Additionally, the office must

  • require the heads of other organizations and offices within the VA to report regularly on customer experience metrics, action plans, and other customer experience improvement efforts;
  • collect veteran-derived data to determine satisfaction and for use in policymaking;
  • provide strategic guidance and strategies to VA entities for engaging with veterans and beneficiaries;
  • assess and advise the VA on the accuracy and helpfulness of websites and customer-facing information of the VA; and
  • assess and advise the VA on the status and opportunities for improvement of the customer service efforts of the VA.

The requirements of this bill terminate on September 30, 2028.

The Government Accountability Office must analyze and report on the methodology, effectiveness, and implementation of the VA’s approach to improving veteran and beneficiary customer experience and satisfaction.

Introduced in House • 5/23/2025

Enter your district to see how this bill affects your community
-

Topics & Subjects

Policy Area: Armed Forces and National Security
Congressional oversightData collection, sharing, protectionDepartment of Veterans AffairsExecutive agency funding and structureGovernment information and archivesGovernment studies and investigationsVeterans' pensions and compensation

Congressional Votes (0)

No recorded votes yet

Roll call votes will appear here as the bill moves through Congress

Related Federal Spending

Sponsor & Cosponsors (3)

Party Breakdown

3
Democrats
0
Republicans
0
Independents

Sponsor

R[
Rep. Budzinski, Nikki [D-IL-13]

Democrat • IL-13

Sponsored 5/23/2025

Cosponsors (2)

R[
Rep. Brownley, Julia [D-CA-26]

D-CA-26

Joined 5/23/2025

R[
Rep. McGarvey, Morgan [D-KY-3]

D-KY-3

Joined 5/23/2025

Bill Journey

Originated in the House

Introduced

May 23, 2025

Referred to the House Committee on Veterans' Affairs.

Committee Review

Floor Debate

Passed Chamber

Other Chamber

President

Enacted into Law

Text Versions (1)

Introduced in House5/23/2025
Formatted TextPDFFormatted XML

Related Bills (2)

S. 423

PRO Veterans Act of 2025

RelatedView bill →

S. 264

Improving Veterans’ Experience Act of 2025

IdenticalView bill →

Committee

Veterans' Affairs Committee

House

View committee →

Details

Bill TypeHR
Current StatusReferred to Committee
Cosponsors2
View on Congress.gov

Sources and method

· Record updated Jul 27, 2026
  • Congress.govLibrary of Congress
    Status, actions, sponsors, cosponsors, committees and text
    Record updated Jul 27, 2026 · Loaded Oct 30, 2026, 11:48 PM ET
  • CRS bill summaryCongressional Research Service, via Congress.gov
    Official summary
    Summary of the “Introduced in House” version, May 23, 2025 · Loaded Oct 30, 2026, 11:48 PM ET
  • USAspending.govU.S. Department of the Treasury
    Related Federal Spending section
  • FEC filingsFederal Election Commission
    Funding & Lobbying section
  • Lobbying disclosures (LDA)Secretary of the Senate and Clerk of the House
    Funding & Lobbying section

All sources: Public domain (17 U.S.C. § 105) · Method: Data sources → · Campaign finance →

AI-written text on this page is labeled where it appears. It is written from the sources above and is not a source itself. How we analyze data →

Dates shown where the source reports one. “Loaded” is when CIV.IQ last fetched the record.

Open DataBill Feed•JSON API•Nostr•Fediverse @civiq@civdotiq.org•Congress.gov
All Protocols →